A step-by-step leadership guide to overcoming employee resistance to AI, fostering innovation, and unleashing the full value of AI in business.
As leaders rush to embrace AI, driven by its enormous potential to revolutionize operations, increase ROI, and drive innovation, they often face significant hurdles. These challenges are not limited to technical aspects only, but also extend to deeper human aspects, which include employee resistance,Cognitive biases, and entrenched organizational culture, are all factors that hinder the success of AI adoption.
Drawing on more than twenty-five years of consulting experience and rigorous behavioral science research, Gleb Tsipursky shows professionals at all levels how to harness their greatest resources while solving their biggest challenge: their anxious, resistant employees. You'll learn how to boost employee engagement, remove cultural barriers, and build the psychological safety needed for AI-powered innovation that delivers...Maximum efficiency and effectiveness. Through real-life case studies, including many customer experiences, readers will learn how to turn AI skeptics into enthusiastic AI leaders, design skills development programs that stimulate engagement and innovation, and integrate ethical governance into every implementation.The Psychology of Adopting AI in the Workplace includes frameworks, dialogue models, and metrics based on more than 100 consulting projects, as well as more than 50 interviews with leaders from Microsoft, Uber, Experian, and many other leading companies. This book offers a practical roadmap for turning employees' anxiety into energy, their resistance into results, and their promising pilot projects into scalable accomplishments, establishing a sustainable competitive advantage in the age of artificial intelligence.
