The book “Good Hospitality” was first published in 2002 and became a huge success.
It has now been translated into English, Norwegian, Danish, and Dutch, reaching readers worldwide, both directly and as a supplement to lectures delivered to thousands of employees and leaders.
This updated edition reflects the authors’ contemporary perspectives, shaped by their extensive experience.
Everyone needs to find meaning and joy, and to connect with others with an open mind and heart. Hospitality may be a universal concept on many levels, but it is also deeply personal. The book contains many inspiring stories.
Jan Gunnarsson has worked as an operations manager for 25 years, is a certified empathy coach from Stanford University, and the founder of Hostmanship Group in several countries. Ole Blom is a freelance author.
“This book captures the essence of human connection in encounters” (Jeron, Project Manager).
“An ideal tool for managers, HR professionals, and anyone seeking to build productive interpersonal relationships. Written in a smooth and engaging style, this book will be a joy to read.” (Louise Severud, BTJ)
